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Jobs In Horticulture, Inc

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Job (this posting is now closed/inactive)

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General Information


Job title: Quality Services Manager
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Job location: Buffalo/Rochester, NY  99999 United States
Requisition code:
Date posted: 08/07/2013
Job type: Full-Time
Compensation: Competitive Salary and Benefit Package
Job Category:Landscape
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Job Description

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Candidate must be committed to delivering superior exterior services management and customer focused support, must like a challenging fast paced environment, accountability for performance while managing a geographic region.

Responsibilities include:
Identify, contact, and recruit qualified Contract Partners.
Conduct quality assurance site inspections within a regional territory, transmit inspection reports and photos to corporate office daily. Review inspections and communicate with Contract Partners to ensure issues addressed timely.
Identify potential quality problems at customer sites and recommend corrective/preventative actions.
Measure potential customer sites and report inventories to the corporate office as preparation for proposal submission.
Respond to all customer concerns in a timely and professional manner. Document and report concerns and action taken to the corporate office.
Manage watch list workload, keeping teams updated in accordance with Standard Operating Procedures.
Respond to all new work orders received in a timely and professional manner, assign Contract Partners within identified timeframes.
Regular overnight travel is required.
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Job Requirements

Education, training, experience:
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Required Qualifications
Minimum of two years professional commercial landscape maintenance experience required including landscape, irrigation, and fertilization. Snow management experience is required dependent upon geographic territory.
Minimum of two years in the hiring and management of landscape contractor personnel.
Demonstrated experience in communication and problem-solving.
Excellent organizational and analytical skills including attention to detail and follow-through.
Proficient in Microsoft Office applications.
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