Jobs In Horticulture, Inc
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(this posting is now closed/inactive)
Zeeland, MI 49464 United States
Competitive wage and benefit package
Walters Gardens, Inc., a leading wholesale grower of perennial plants, is searching for an Office Manager. This position manages a variety of general office and customer service activities and personnel by performing the following duties personally or through customer service representatives. Job duties include but are not limited to:
Manage Customer Service staffing levels and schedules and coordinate activities of workers within the department
Monitors and maximizes productivity and efficiency of CSRs and other office staff utilizing appropriate software applications
Resolve customer concerns, answers questions and recommend solutions to customer complaints, including approving credits when necessary
Have a thorough understanding of order entry, invoicing and other office procedures and our complete product line. Have a basic understanding of general greenhouse, field, warehouse and shipping procedures.
Coordinates staffing assignments for trade shows, tours, field days and other trade or company events
Manage and further develop Customer Service contacts and relationships with brokers and independent sales reps
Maintains harmony among workers and resolves grievances
Negotiates contracts with printer and copier suppliers and schedules maintenance when necessary
Education, training, experience:
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
3-5 years previous supervisory experience
Proficient computer skills working with programs such as Word, Excel, Outlook, internet browsers, Microsoft Great Plains
Proven leadership and ability to work well as a team
Jobs In Horticulture, Inc.
P.O. Box 521731, Longwood, FL 32752-1731
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